Terms of Service

Last Updated: September 2026

Welcome to Kalaghar Crafts. By accessing or using our website, Kalaghar Crafts, and purchasing our products, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website.

1. General

Kalaghar Crafts provides handcrafted products made with care and attention to detail. By using our website or placing an order, you agree to comply with these Terms of Service.

We reserve the right to update or modify these terms at any time. Any changes will be effective immediately after being posted on our website.

2. Products

All products sold by Kalaghar Crafts are handcrafted. As a result, slight variations in:

• Color

• Design

• Texture

• Size

• Finish

may occur. These variations are a natural part of handmade products and should not be considered defects.

Product images displayed on our website are for reference purposes. Actual products may vary slightly due to the handcrafted nature of our items and differences in screen displays.

3. Orders

By placing an order with Kalaghar Crafts, you agree that all information provided by you is accurate and complete.

We reserve the right to accept, reject, or cancel any order at our discretion, including in cases of:

• Incorrect pricing

• Product availability issues

• Incorrect customer information

• Suspected fraudulent transactions

If your order is cancelled after payment has been made, you will be notified accordingly.

4. Pricing and Payments

All prices displayed on our website are subject to change without prior notice.

We make every effort to ensure that product prices and information are accurate. However, errors may occasionally occur. In such cases, we reserve the right to correct any errors and update product information or pricing.

Payments must be completed through the payment methods available on our website.

5. Shipping

As our products are handcrafted, orders generally require 4 to 8 business days for processing and preparation before dispatch.

Delivery timelines may vary depending on the customer's location and shipping partner.

Please refer to our Shipping Policy for more information.

6. Returns and Refunds

We offer a 12-day return policy from the date of delivery, subject to the conditions mentioned in our Return and Refund Policy.

Custom-made or personalized products may not be eligible for returns or refunds unless they arrive damaged or defective.

Please refer to our Return and Refund Policy for complete details.

7. Product Care

Customers are responsible for following proper care and handling instructions for purchased products.

Kalaghar Crafts will not be responsible for damage caused by:

• Improper handling

• Misuse

• Accidental damage

• Incorrect installation

• Normal wear and tear

8. Intellectual Property

All content available on the Kalaghar Crafts website, including:

• Product images

• Logos

• Designs

• Text

• Graphics

• Website content

is the property of Kalaghar Crafts and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

Kalaghar Crafts will not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our liability, where applicable, will be limited to the amount paid by the customer for the specific product or order.

10. Privacy

Your personal information will be handled according to our Privacy Policy. By using our website, you agree to the collection and use of information as described in our Privacy Policy.

11. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Kalaghar Crafts
📧 Email: kalagharcrafts@gmail.com
🌐 Website: Kalaghar Crafts

Thank you for choosing Kalaghar Crafts and supporting handcrafted products! ❤️